Get in touch!

The Edinburgh International Data Facility is located at the Advanced Computing Facility of EPCC, the supercomputing centre based at the University of Edinburgh.

Contact the EIDF service desk

Contact the service desk at

For support queries, please try to provide as much background information as possible. This will help us speed up the processing time considerably. We will ask you for your user ID, project code(s), and, where applicable, a description of the actions you were taking and the error message (if any) you got.

For general enquiries

Email us at