FAQ

Explore answers to frequently asked questions about using the Edinburgh International Data Facility (EIDF). Learn how to access our high-performance computing resources, stay informed about our events, and understand our dedication to secure data processing, all designed to support your data science and research needs.

The Edinburgh International Data Facility (EIDF) is a is a world-class private R&D cloud infrastructure designed to support data science research and development across various sectors including private businesses, the public sector, and academia. It offers robust computing power, secure data storage, and expert consultancy services, all customisable to meet specific needs. EIDF stands out with its dependable security, predictable costs, scalable resources, and faster outcomes, making it a prime choice for those looking to innovate and expand their capabilities. For more information on our services or to explore our compute and storage options, please visit EIDF Storage Overview or contact us at eidf@epcc.ed.ac.uk.


Companies opt for the EIDF for several key reasons:

  • Security: we prioritise the safety of your data with top-tier security measures.
  • Scalability: our services grow with your business, ensuring you always have the resources you need.
  • High-performance: EIDF offers powerful cloud infrastructure that meets the intensive demands of modern research and development.

Located in Edinburgh and designed for today's innovative R&D challenges, we are here to help you achieve more, efficiently and securely. To learn more about how EIDF can support your business, please don't hesitate to get in touch.


Getting started with EIDF resources is easy and we're here to assist you every step of the way:

  • User guides and documentation: Our comprehensive guides and documentation are your first stop for detailed instructions on how to use our services. You can find them at https://docs.eidf.ac.uk/
  • Contact us: For more direct support or specific inquiries, don't hesitate to reach out through our contact page at https://edinburgh-international-data-facility.ed.ac.uk/contact
  • EIDF drop-in sessions: join our regular drop-in sessions where you can learn about the latest updates and ask our experts any questions you might have. It's a great opportunity to gain insights and ensure you're making the most of what EIDF has to offer.

We are committed to supporting your journey with EIDF and ensuring you have all the resources you need to succeed.


Accessing EIDF resources is streamlined through our EIDF portal: https://portal.eidf.ac.uk

Here’s how you can get started:

  1. Visit the portal: navigate to our portal page where you can manage all your interactions with EIDF.
  2. Create an account: if you haven't already, you'll need to register and create an account to access our services.
  3. Plan your project: during the project request, you'll be prompted to specify the start and end dates for your project, type of your organisation and select the resources that you are interested in using.
  4. Get a quote or apply: you have the option to create a speculative quote to see estimated costs, or you can proceed to submit your application if your financing is already in place.

By following these steps, you can smoothly initiate your engagement with EIDF, leveraging our advanced data and computing resources for your projects.



No. At EIDF, we ensure that all data is securely stored and processed exclusively at our Advanced Computing Facility (ACF), which is located just outside Edinburgh. We do not transfer data to centres outside the UK, ensuring that your information remains protected within our national jurisdiction and complies with UK data protection regulations.


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